Privacy Policy

Welcome to Shumbi.

At Shumbi, we believe trust is one of the foundations of a healthy community. Whether you're discovering events, following your favourite creators, or sharing experiences with others, we want you to understand what information we collect, why we collect it, and how we use it.

We've written this Privacy Policy in plain English wherever possible because we believe privacy information should be easy to understand.

Shumbi is an Australian platform designed to help people discover local in-person events and connect with creators in their communities. To provide these services, we collect and process certain information about our users and creators.

This Privacy Policy explains:

• what information we collect
• why we collect it
• how we use it
• who we may share it with
• how we protect it
• the choices and rights you have regarding your information.

By creating an account or using Shumbi, you acknowledge that you have read this Privacy Policy.

Shumbi is an Australian online platform that helps people discover local events and experiences while providing creators with tools to share and manage their events.

Throughout this Privacy Policy, references to "Shumbi", "we", "our", and "us" refer to the operators of the Shumbi platform.

References to "you" refer to anyone using the platform, including visitors, registered users, and creators.

The information we collect depends on how you use Shumbi.

Information you provide directly

When you create an account or interact with the platform, you may provide information including:

• your name
• email address
• password (stored securely in encrypted form)
• profile photograph (optional)
• profile biography (optional)
• feedback or messages you choose to send us

If you become a Creator

Creators may also provide information including:

• creator or business name
• creator biography
• profile photographs
• website links
• social media links
• event titles
• event descriptions
• event dates and times
• event locations
• ticket or booking links
• contact information supplied for administration purposes
• other information voluntarily included in event listings.

Information generated through your use of Shumbi

As you use the platform, we may also store information such as:

• saved events
• followed creators
• account preferences
• event submissions
• moderation history
• reports submitted
• feedback submitted
• login activity required for security purposes.

When you visit Shumbi, certain technical information may be collected automatically to help us operate, improve and protect the platform.

This may include:

• device type
• browser type
• operating system
• IP address
• pages visited
• approximate location derived from your device or browser (where permitted)
• cookies and similar technologies
• website performance and analytics information.

This information helps us improve reliability, diagnose technical issues, understand how people use the platform and protect against fraud or misuse.

We collect information so that we can:

• create and manage your account
• allow creators to publish events
• help users discover relevant local experiences
• personalise parts of the platform, such as saved events and followed creators
• respond to enquiries and feedback
• improve the quality and reliability of Shumbi
• moderate content and maintain community standards
• detect fraud, abuse or unauthorised activity
• comply with legal obligations where required.

We only collect information that is reasonably necessary to provide and improve our services.

We respect your privacy and do not sell your personal information.

We may use your information to:

• provide and maintain the Shumbi platform
• display creator profiles and event listings that you choose to publish
• communicate with you about your account or enquiries
• review and moderate content submitted to the platform
• improve the functionality, reliability and security of Shumbi
• investigate reports of misuse, fraud or breaches of our Terms of Use
• comply with legal obligations where required.

We may share limited information with trusted third-party service providers who help us operate Shumbi, such as website hosting, authentication services, analytics providers or payment providers (if paid services become available).

These providers are only given access to the information reasonably necessary to perform their services and are expected to protect your information appropriately.

We may also disclose information where required by law or where reasonably necessary to protect the rights, safety or security of Shumbi, our users or the public.

Some information you choose to provide is intended to be publicly visible.

For example, if you are a Creator, the following information may be displayed publicly:

• Creator name
• Creator biography
• Profile image
• Website and social media links
• Event information
• Event photographs
• Event dates, times and locations
• Booking links and other information you choose to publish.

Please ensure you only publish information that you are comfortable making publicly available.

Shumbi may use cookies and similar technologies to improve your experience while using the platform.

Cookies help us:

• remember your preferences
• keep you signed in
• improve website performance
• understand how the platform is being used
• maintain security.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of Shumbi.

We take reasonable steps to protect the information we hold against unauthorised access, misuse, loss, alteration and disclosure.

These measures may include:

• encrypted password storage
• secure authentication systems
• secure website connections (HTTPS)
• restricted administrative access
• regular software updates
• security monitoring and testing.

While we take reasonable precautions, no online platform can guarantee absolute security. Users should also help protect their accounts by choosing strong passwords and keeping their login details confidential.

We retain personal information only for as long as it is reasonably necessary to:

• provide our services
• maintain account records
• resolve disputes
• comply with legal obligations
• protect the integrity and security of the platform.

If you close your account, we may retain certain information where required by law or where reasonably necessary for legitimate business or legal purposes.

Depending on applicable laws, you may have rights regarding your personal information.

These may include the right to:

• access the personal information we hold about you
• request corrections to inaccurate information
• request deletion of your account or certain personal information, subject to legal obligations
• withdraw consent where applicable
• contact us with questions or concerns about how your information is handled.

We will consider and respond to reasonable requests in accordance with applicable privacy laws.

Shumbi is intended for general audiences.

If you are under the age required to create an account in your jurisdiction, you should only use Shumbi with the involvement or permission of a parent or legal guardian.

If we become aware that personal information has been collected in a manner that does not comply with applicable laws, we will take reasonable steps to address the situation.

Note: We can refine this section later once you decide on the minimum account age for Shumbi (for example, 13+, 16+, or another age based on legal advice).

As Shumbi grows, we may update this Privacy Policy from time to time.

When we make significant changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify registered users through the platform or by email.

Your continued use of Shumbi after changes take effect indicates your acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

We will make reasonable efforts to respond to privacy enquiries promptly.

At Shumbi, we believe privacy is built on trust, transparency and respect.

We aim to collect only the information reasonably necessary to operate the platform and improve the experience for our community.

As Shumbi grows, we are committed to reviewing our privacy practices regularly and keeping this Privacy Policy up to date so that it continues to reflect how the platform operates.

If we introduce new features that affect how your information is collected or used, we will update this Privacy Policy accordingly.

We believe that understanding how your information is handled should be straightforward, and we will continue to communicate any significant changes as clearly as possible.